Information for visitors
The most frequently asked questions, which we try to answer in one page. If you have any more questions, contact us!
What to wear?
During all seasons of the year, we recommend that you arrive in light clothing, our facilities are heated and ventilated, and you will definitely warm up during the game.
What time to arrive?
We recommend arriving 10 minutes before the start of the game. If you are late or can't find us, call us.
How to arrive?
We are next to the Opera and Ballet Theater with a large paid parking lot. If you're arriving by public transport, the Operos ir Baleto Teatras and Vincos Kudirkos Aikšte bus and trolleybus stops are nearby.
Birthdays
Although we have have a space for snacks and decorations that is combined with a reception, it is not suitable for celebrating birthdays.
Maximum number of players
We currently have only one gaming space that can accommodate up to 5 players at a time.
Can I come with my family?
Of course, our escape rooms are suitable for young adults and retirees alike. If you'd like to come with children, keep in mind, that the manufacturer of the VR headsets recommends that headsets shouldn't be used by children younger than 12 years old.
Can we come to your celebration?
Of course! We can come to the location of your choice with all the equipment and staff who will prepare everything for your celebration. Please contact us by phone or email for more information.
Where can I purchase a gift card?
We have both physical and e-gift cards. Click on the "Gift Cards" page where you will find more information.
How can I pay?
You can pay online or by card and cash at the location.
I have to cancel, what should I do?
Please let us know by phone or email that you will not be able to attend. We will be able to move the reservation to another time or cancel it.
I feel nauseous when wearing the VR headset
It's usually nauseating when wearing VR headset when the image you see moves, but the body remains stagnant. During our games, you will need to move around physically to move in virtual space, therefore this issue is resolved
I wear glasses
Our VR headsets are compatible with most glasses so that you can successfully play with them. However, if you can wear contact lenses, we recommend that you that, as it will be more comfortable.
I'm wearing makeup
The VR headset will touch your face, so there is always a chance that your makeup will smudge.
Just after the hairdresser
If you're getting ready for a celebration and are getting your hair done, there's a good chance your hair won't look the same after the VR escape room.
What language will the game be in?
Most of our games do not require language. However, currently the games are offered in English, Russian, German, French, Italian and Dutch.
How to use the discount code?
If you pay online, you can enter the discount code before paying by clicking "Enter discount code". If you want to pay at the location, before clicking the "Reserve" button, you need to check "I have a discount code" and on the next page after clicking the "Reserve" button, you can enter the discount code by clicking "Enter discount code ".
Will I need to move a lot?
All of our games will require you to move around the room to complete the mission, but next to each game description you will find a scale that will indicate whether the game has more action or puzzles. If it is noted that there is more action, then you will have to move more, but it will not be intense.